Introduction
At Studio 3b ® Curtains (studio3b.shop), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website or make a purchase from us.
Please take the time to read this Privacy Policy carefully so that you understand our practices regarding your personal information. By visiting our website or making a purchase, you acknowledge that you have read and understand the terms of this Privacy Policy.
Information We Collect
We collect both personal and non-personal information about you when you visit our website, make a purchase, or interact with us. The types of information we collect include:
- Contact information (such as your name, email address, postal address, and phone number) when you create an account, make a purchase, or contact us with questions.
- Payment information (such as your credit/debit card number, security code, and billing address) when you make a purchase from us. This information is processed securely through trusted third party payment processors.
- Order information (such as what you purchased, when it was purchased, and where it should be shipped) when you make a purchase from us.
- Website usage information through cookies, web beacons, and other technologies to understand how you navigate through our website. This includes your IP address, browser type, operating system, referring URLs, onsite browsing habits, and interactions with our website and ads.
- Marketing information (such as your preferences for receiving our marketing emails, newsletters, and promotions) if you opt-in to receive our promotional communications.
- Social media information if you interact with our social media accounts, such as liking or sharing our content.
- Survey information if you choose to participate in a survey or contest offered through our website or social media channels.
- Correspondence if you contact us directly through email, over the phone, or otherwise.
How We Use Your Information
We use your personal and non-personal information for a variety of business purposes, including:
- Fulfilling your orders for products or services and keeping you informed of order status
- Providing customer service to assist with orders or product questions
- Improving our products and services by analyzing broad customer trends and preferences
- Marketing and advertising our products and services through email, social media, our website, and other channels
- Communicating with you about your account, new products, promotions, newsletter subscriptions, surveys, and more
- Evaluating and improving our website and marketing efforts
- Developing new products and services
- Complying with legal obligations such as payment processing, accounting, customs requirements, and more
- Detecting and preventing fraud
In certain cases, we may use third party service providers to assist us with collecting and analyzing website usage information through cookies and other similar technologies. However, we do not allow any third parties to use these technologies to collect your personal information without your consent.
When We Disclose Your Information
We will not disclose your personal information outside of Studio 3b ® Curtains except in the following circumstances:
- To service providers and partners. We work with third party companies and service providers to help provide our products and services. This includes order fulfillment, payment processing, marketing, analytics, fraud detection, customer service, website hosting, maintenance, email delivery services, and more. These partners are only provided with the personal information needed to perform their functions and are contractually obligated to use it for no other purpose.
- Completed sales or transactions. When you purchase a product from us, we may share necessary billing, shipping, and contact information with the relevant individual or company that is fulfilling your order.
- Legal requirements. We may disclose information about you if we are legally required to do so to comply with applicable laws, government requests, court orders, subpoenas, or other legal processes.
- To protect our rights. We may disclose information to prevent misuse of our website or infringement of our intellectual property rights and assets. We may also share or sell aggregated non-personal information with third parties for marketing, advertising, research, or other purposes.
- Business transfers. As we continue to develop our business, we may engage in the sale or transfer of our business assets. Customer data is generally included among these transferred assets. We will notify you in the event of such a sale or transfer and require the recipient to agree to be bound to this Privacy Policy.
- With your consent. We may share other information with third parties when we have your consent to do so.
Your Choices and Rights
You have certain rights and choices when it comes to the personal information we collect about you. These include:
- You may opt-out of receiving promotional communications from us by following the unsubscribe instructions in any promotional email you receive or by contacting us directly. Even if you opt-out, we may still contact you for transactional or informational purposes related to your account or orders.
- You may update or correct your account information at any time by logging into your online account (if applicable) or by contacting us directly.
- You may request access to or deletion of your personal information by contacting us directly. We will respond to requests for access within 30 days and requests for deletion within 90 days, unless there is a legal reason we need to keep the data.
- You have the right to receive your personal information provided to us in a structured and commonly used format. You also have the right to have us transfer this information to a third party under certain conditions.
- You may revoke your consent for us to process your personal information at any time. However, this will not affect past processing which was undertaken with your consent.
- You may choose not to provide certain personal information, but this may prevent you from being able to make purchases, use certain features of our website, or participate in promotions.
- You have the right to file a complaint with the relevant supervisory authority if you believe we have violated any applicable data protection laws.
If you reside in the EU or UK, you may have additional rights under the GDPR and UK GDPR. Please contact us directly for more information.
Data Retention
We retain your personal information for as long as needed to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data and whether we can achieve those purposes through other means, and any applicable legal requirements.
In some cases we may anonymize your personal information so that it no longer identifies you, in which case we may use such data indefinitely without notice to you.
Cookies and Website Analytics
We and our third party partners, such as our website analytics service providers, use cookies and other similar technologies to analyze trends, administer the website, track users’ movements around the website, and gather information about our user base.
Cookies are small pieces of data stored on your device when you visit and use our website. We use both session cookies (deleted when you close your browser) and persistent cookies (remain until you or your browser delete them). You can control the use of cookies through your browser settings and other tools. However, limiting cookie use may impact the functionality of our website.
We use cookies for the following purposes:
- Essential Cookies. These cookies are strictly necessary to provide you with our website and services. They enable you to move around our website and use certain features. Disabling these cookies may severely impact your experience on our website.
- Performance Cookies. These cookies collect information about how you use our website, such as which pages you visit most often. The data collected is aggregated and anonymous. We use it to improve how our website functions and serves you relevant content.
- Functionality Cookies. These cookies allow our website to remember choices you make while browsing, such as your preferred language. The purpose is to provide you with a more personalized experience.
- Advertising and Marketing Cookies. These cookies are used to display relevant ads to you as you browse our website and other websites. They are also used to limit the number of times you see an ad and to evaluate the effectiveness of advertising campaigns. They are usually placed by advertising networks with our permission.
Web beacons are small transparent graphics images embedded in a web page or email used to monitor your activity on our website. We use web beacons to determine whether you have opened a particular email or clicked a particular link.
Disabling cookies and web beacons may prevent you from accessing parts of our website or impair certain features and functionality.
Security of Your Information
We take reasonable administrative, technical, and physical security measures to protect your personal information against accidental loss and unauthorized access, destruction, use, modification, or disclosure.
However, no method of transmitting information over the internet or storing information is completely secure. We cannot guarantee the complete security of your information.
International Data Transfers
We are headquartered in the United States and we may transfer your personal information to recipients in other countries including the U.S. These countries may not have the same level of personal data protection as your home country. However, we will handle your personal information with the same level of care regardless of where it is processed or stored, and we will comply with applicable privacy laws and legal obligations regarding international data transfers.
In certain cases we may need to disclose or transfer your personal information within Studio 3b ® Curtains or to third parties located in countries outside of your home country. The types of third parties include service providers, subsidiaries, affiliates, business partners, and government authorities or agencies.
When making these international transfers, we implement appropriate safeguards and controls to ensure an adequate level of data protection. For transfers of personal information from the EU/UK to the U.S., we may utilize the EU Standard Contractual Clauses. Other jurisdictions may have similar controls regarding international data transfers. Please contact us for more information about the safeguards we implement for international data transfers.
Children’s Privacy
Our products and services are not designed for or marketed to children under the age of 16. We do not knowingly collect personal information from children under 16 without the consent of the child’s parent or legal guardian. If you believe your child has provided us with personal information, please contact us so we can take appropriate action.
Changes to this Policy
We may revise this Privacy Policy from time to time to reflect changes in the law, our business practices, processes or structure. When we update the policy, we will modify the “Last Updated” date associated with the policy.
We encourage you to check this page periodically for the latest on our privacy practices. If we make any substantial changes, we will notify you through our website or by sending you an email or other notification. Updated versions of this policy are effective immediately upon posting.
Continued use of our website or products and services after a revised Privacy Policy means that you accept and agree to the current version.
How to Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: [email protected]
Phone: (555) 123-4567
Address: 123 Studio 3b Lane, Los Angeles CA 90001
Additional Disclosures for California Residents
The California Consumer Privacy Act (CCPA) requires that we provide certain supplemental disclosures to California residents. This section supplements the information provided in the Privacy Policy above.
Categories of Personal Information Collected and Disclosed
During the preceding 12 months, we have collected and disclosed the following categories of personal information from/to the following categories of third parties:
Categories of Personal Information Collected
- Personal identifiers (such as your name, postal address, email address, and phone number)
- Characteristic data (such as your age, gender, and language preferences)
- Commercial information (such as your purchases, order history, and preferences for products/services)
- Internet activity (such as your browsing history and interactions with our website)
- Geolocation data (such as your device location based on IP address)
- Inferences (such as your preferences and characteristics)
Categories of Third Parties Personal Information is Disclosed To
- Service Providers (such as web hosting, payment processing, and marketing platforms)
- Marketing Partners (such as advertising networks and social media platforms)
- Data Analytics Providers
- Government Authorities (as required by laws and regulations)
- Parties in Legal Proceedings (in response to subpoenas and court orders)
- Parties in Connection with Business Transfers
CCPA Rights
California residents have the following rights under the CCPA:
- The right to know about the categories and specific pieces of personal information we collect, use, disclose, and sell about you; the categories of sources from which it was collected; the purposes for collecting and using it; the categories of third parties we disclose it to; and the specific pieces of personal information we have collected about you in the preceding 12 months.
- The right to request deletion of your personal information that we have collected from you and are maintaining.
- The right to opt-out of the sale of your personal information. We do not sell your personal information.
- The right to not receive discriminatory treatment if you exercise any of these rights.
If you are a California resident and wish to submit a request pursuant to your rights under the CCPA, please contact us as outlined in the “How to Contact Us” section.